Navila Liveaboard Legal & Guarantee
Payment and Cancellation
Effective Date
May 2, 2025
To help you plan your trip with confidence, we have outlined our payment and cancellation policies below. These guidelines explain how payments are processed and what happens if you need to modify or cancel your reservation.
Payment
Payment of the balance must be made 14 days prior to the departure date. If full payment of the balance is not received by this date, Navila Liveaboard can cancel the booking and enforce the cancellation policy as set out in the Cancellation Policy below.
Short Notice Bookings
Full payment must be made at the time of booking if the reservation is made less than 14 days prior to departure.
Cancellation
a. Refund Basis
Refund percentages apply to Funds Received (amounts actually received by the Operator net of payment gateway/bank charges). Third-party costs (air tickets/hotels/visas/insurance, etc.) are excluded.
b. Policy
- More than 4 months before the trip (≥120 calendar days): 50% refund.
- 2 to 4 months before the trip (60–119 calendar days): 30% refund.
- Less than 2 months before the trip (<60 calendar days): NO REFUND.
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